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Visit us on www.exapro.com.
How Exapro worksHow does Exapro works?What are the costs of Exapro services? What about my confidentiality? Registration and newslettersWhy registering for free?What is my primary category in the registration form? What is my activity in the registration form? What is the Exapro Newsletter? What is the difference between General newsletters and Specialized category newsletters? Selling your used machines and how to add them for freeHow do I insert some machines offers for free?How do I find the right category and subcategory? What are the incoterms? How can I add several offers on Exapro? How can I increase my chances of selling? How to set the right price on my used machinery? How can I edit my products? How long will my product stay on Exapro? Why would your machines be deleted? Queries about a machine or a productWhat is the product ID and how to find it?What is "Question to the seller" in the product pages? What is "Buying this product" in the product pages? Your accountHow to manage my account?How to retrieve my password? How to change my password? How to edit my contact details?
How does Exapro work? Exapro puts sellers and buyers of industrial machines in contact. Its Agents screen requests, complete offers and arrange visits of used machinery. If and only if the sale is concluded a commission included in the price is paid by the seller. What are the costs of Exapro services? Exapro works with a system of commissions on sale which is paid by the seller once the equipments have been paid by the buyer. These commissions are based on the total price (10% down to 5%).
You can see more details in our Commercial Terms. What about my confidentiality? Exapro takes confidentiality very seriously and keeps all its members and users contact details in a secured industrial database (encryption with a TLS / SSL key). Sellers and buyers of machines are therefore both kept anonymous until an initial agreement is reached through Exapro’s intermediation and a visit organized. Why registering for free? You can register for free at Exapro services which allows you to:
What is my "Primary category" in the registration form? You will be asked for your “primary category” while filling up the registration form . This information is necessary to assign the right Exapro Agent to your account depending on your main industrial sector. If your company covers several manufacturing aspects, please choose the category corresponding to your main activity. What is my "Activity" in the registration form? You will be asked for your “Activity” while filling up the registration form . This information is necessary to identify yourself as a Professional machine reseller, an End-using factory, a Consultant (intermediary for a third party) or a Private person. What is the Exapro Newsletter? Exapro sends newsletters with selections of new offers of machines for specific categories and the Industry in general. This is a free service and you can unsubscribe at any time in the left column. P.S.: Your email will not be sold to any third party. What is the difference between General newsletters and Specialized category newsletters? The general newsletters are sent twice a month to members and subscribers interested in used machines across industrial sectors. The specialized category newsletters are sent once a month with specific offers from a particular industrial sector (according to Exapro categories). You can register to multiple specialized category newsletters AND the general newsletter. Unsubscribing is always possible from your Exapro profile or the newsletters themselves. How do I insert my machine offers for free? To add a machine that you want to sell on www.exapro.com, you need to register for free and add your machine from your account. If you have any difficulties doing so, please send us the details of the machine (manufacturer, type, year, technical info, price and some photos if available) on info@exapro.eu. How do I find the right category and subcategory? Exapro’s catalogue is organized in categories (main activity sector such as “Printing machines”) and subcategories (usually specific types of machines attached to the category). While finding the first one should be quite easy, the second one should be chosen carefully. Choosing the right subcategory:
What are the incoterms? The incoterms stand for International Commercial Terms and they rule the costs and risks of shipping including insurance and import taxes in an international business deal. While there are many incoterms, just a few are used in the trade of used machines. Main incoterms used by Exapro concerning used equipments: Exworks - The seller makes the goods available at its premises. While this usually does not include loading on truck, this can be discussed with the seller. LOC / LOT - standing respectively for Loaded on Container and Loaded on Truck. While these are not proper incoterms, they notify that the seller takes care of dismantling and loading on the truck or container sent by the buyer to the premises. Be careful to understand properly which shipping resources are needed for the specific types of machines (type of container or truck). FCA - standing for Free Carrier. The seller takes care of the loading and delivery to a specific location in the same country. This leaves some room for negotiation but it is usually understood as a place close to the seller’s location. FOB - standing for Free on Board. The seller has to bring the machine to the nearest major seaport and leave it at the shipping company (theoretically the ship). He also has to clear the machine for export. CIF - standing for Cost, Insurance and Freight. The seller takes care of shipping to the main destination port including transport insurance. DAP (ex DDU) - standing for Delivered at Place. The seller ships the machine all the way to the agreed location but does not take care of import clearance and unloading. When you do not know which incoterm to use, please leave the field as “----”. How can I add several offers on Exapro? If you have several offers to add, please send them to info@exapro.eu for us to help you do it (no charges). Give us as much info as possible for each as well as your complete contact details. How can I increase my chances of selling? In order to maximise your selling chances:
You need a right price to sell quick and well:
- installation ( 2000€ ) - machine's condition ( 3000€ ) - common type of the machine ( 3000€ ) + Loading included (500€) + tools (1000€) + maintenance book and manuals (200€ ) + easy terms of payment (ex: cashable check in 30 days) (+1000€) = 26 700€ Exapro's commission is automatically added for a final price of 29 700 €. The price is a main factor in the sale of your equipment. Do not hesitate to lower it to optimise the selling time. N.B: if you cannot find the right price, please fill "0" in the Best pricefor it to appear as "Contact us". How can I edit my products? To edit your products, you first need to log in. From there you can click on List my products and then choose the ones you want to edit. How long will my product stay on Exapro? Unless we sell your product or you ask us to delete it, your product will stay online for five months. When you add a product, the expiry date is automatically calculated unless you set a specific one. You can renew your offers for free as many times as you want in your profile. Why would your machines be deleted from Exapro? The main reasons for your machines to be deleted by Exapro are the following:
What is the product ID and how to find it? Every product or machine on the website is registered with an ID. Check the first line above the full description of the product to find it: "Product ID Pxxxxxxx" What is "Question to the seller" in the product pages? You can ask your questions to the product seller. They will be forwarded and answered as soon as possible. Please remember to ask for all the information you need in order to avoid unuseful exchanges. What is "Buying this product"? If you are interested in buying a particular offer, you can make an offer by filling the form. We will get in touch as soon as possible to arrange the transaction. Be cautious, offers are taken seriously : 1. Offers under 80% of the announced price will not be communicated to the seller, 2. If you need more information or if you have a specific request, please use the « Question to the seller » form. How to manage my account? Once you are logged in, you will have an overview of how many products you have on the website and what information is in your profile. From there you can manage your preferences and your products on sale. Advantages of being a Member:
How to retrieve my password? Here is how you can access your account if you have forgotten your password:
If you want to change your password, log in and click on the menu Edit my profile. From there you can set up a new password by entering it twice and clicking Save. How to edit my contact details? If your contact details have changed, you can edit them from your profile by logging in and clicking Edit my profile. Once you made the changes, just click Save and your profile will be updated. |
